BEHIND THE CHAIR
Mark
MANAGER
His favourite part of the job? Seeing someone leave the chair with a smile—and knowing his team had a hand in making their day.
Mark has been Smith’s Salon manager for over 15 years. His love for the industry and helping people feel their best started long before that. As the manager of one of London’s leading luxury salons, he brings warmth, care, and a true passion for service to everything he does.
Having worked for some of London's most prestigious stores including Harrods, Harvey Nichols and Selfridge, Mark knows how important every detail is—from the perfect welcome to the final finishing touch. He's built a reputation not just for running a smooth and stylish salon, but for creating a space where clients feel relaxed, valued, and totally at home.